Jan 2025 — Present
Noida, India
Manager Consultant — Supply Chain & Operations
EY GDS
Delivery and rollout lead for advanced planning system (APS) implementations at global manufacturing clients across APAC, EU and North America — accountable for the plan, risks, dependencies and release readiness.
- Delivery and rollout lead across APAC, EU and NA with 5+ OMP go-lives delivered, accountable for the plan, risks, dependencies and release readiness.
- Resolved the regional process and priority conflicts holding up implementation, improving workflow efficiency by 12%.
- Rolled out OMP OPR for a global business unit: requirements, templates, as-is / to-be, UAT, 50+ user profiles and regional workshops.
- Run governance and status reporting with business sponsors, IT leads and regional planning managers.
- Built an agent trained on the historical incident repository that triages recurring issues and suggests resolutions, cutting P3/P4 resolution time by 14% and replacing manual control-tower lookup.
- Built a chatbot covering tool functionality, configuration and ACC-versus-PROD deltas, cutting repeated back-and-forth during implementation and cutover.
- Cut data errors by 27% through master data and configuration work with SAP APO, SAP ERP, OMP OPR and UTL teams.
- Set up exception-based planning for tank and campaign planning, and built learning plans that reduced rollout dependency on a small group.
- Facilitate solution design and process-harmonization workshops with business and IT leadership, running Agile cycles with structured change management.